This study examines the impact of the Harlem Community Justice Center’s housing court, a community-based housing court that attempts to achieve speedier and more durable outcomes in landlord-tenant disputes. The primary objective was to determine the perceptions of pro se tenants (i.e., those who represent themselves without an attorney) whose cases are heard in Harlem about their court experience. Also examined are the perceptions of pro se tenants whose cases are heard in New York City’s centralized housing court located in southern Manhattan (“downtown housing court”). The study is based on 343 in-person interviews conducted between January and May 2007 both in Harlem and the downtown housing court and on direct observation of 406 court appearances across the two sites.
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http://www.courtinnovation.org/_uploads/documents/Harlem_Housing_Court_Study.pdf
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