When an incident occurs it is vital that public safety agencies respond quickly with the proper personnel and equipment. It is essential that the interoperability system be extremely "user friendly" and intuitive. The Graphical User Interface (GUI) provided by the RIGS requires only three "clicks" of the mouse: (1) select the function,(2)select the radios to be patched and (3) confirm. When an emergency occurs, citizens expect their emergency calls to be answered and that emergency be handled in the most expeditious and professional manner possible. The general public does not worry if their emergency occurs in overlapping jurisdictions; they only know that when they call, they want their situation handled properly.
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http://www.police-technology.net/myfiles/virginiacomlink.pdf
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I suggest you take a look at Mutualink which is an excellent multimedia interoperability system which truly meets your definitional requirements. The GUI is brilliant, and the system is by far the most intuitive and easy to easy with vast multimedia interoperability going beyond ROIP for cohiseice real time communciations. The system was used at the Presidential Inauguration and is in a variety of jurisdictions in the Northeast.
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