The Boston Police Department has long embraced both
community policing and the use of social media, and successfully used social
media to keep the public informed in the aftermath of the 2013 Boston Marathon
bombings. Social Media and Police Leadership: Lessons From Boston, discusses
the lessons to be learned from BPD’s use of social media during the marathon
bombing investigation and earlier. To read the paper, go to
https://ncjrs.gov/pdffiles1/nij/244760.pdf.
Also,
Law Enforcement on Twitter: Who’s Tweeting and What
This research identified 923 US state and local law
enforcement agencies with Twitter accounts.
Based an analysis of those accounts, the research documented current
practices, identified best practices and recommends organizational policies for
the set-up as well as operation of official law enforcement twitter accounts.
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